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TERMS OF SERVICE

This TERMS OF SERVICE is effective upon June 7, 2023

Welcome to ZUKELY! These Terms of Service ("Terms") govern your use of our website, located at www.zukely.com ("Website"), and the purchase of products from ZUKELY. By using our Website or purchasing from us, you agree to comply with and be bound by these Terms. Please read them carefully.

 

1. Acceptance of Terms

By accessing or using the Website, placing an order, or otherwise engaging with ZUKELY in any manner, you agree to abide by these Terms of Service. If you do not agree to these Terms, you must not use the Website or make any purchases from us.

ZUKELY reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective as soon as they are posted on this page, and your continued use of the Website after such changes constitutes acceptance of those modifications.

 

2. Products & Orders

2.1 Product Availability
We make every effort to ensure that the products listed on our Website are in stock and available for purchase. However, we cannot guarantee product availability, and all orders are subject to availability.

2.2 Pricing
All prices displayed on the Website are in U.S. dollars and are subject to change without notice. We strive to ensure the accuracy of product descriptions, pricing, and availability, but errors may occur. If an error is discovered in the price of your order, we will notify you as soon as possible and offer the option to proceed with the order at the correct price or cancel it.

2.3 Order Confirmation
After placing an order, you will receive an order confirmation email containing the details of your purchase. Please note that this email is not an acceptance of your order but a confirmation of receipt. We reserve the right to accept or cancel orders at our discretion.

2.4 Payment
We accept various payment methods, including credit/debit cards and other secure payment methods available on the Website. By providing payment information, you represent and warrant that you have the right to use such payment method. All payments are processed securely.

 

3. Shipping & Delivery

3.1 Shipping
We offer various shipping methods, and shipping rates will be calculated based on your location and the shipping method chosen at checkout. Delivery times may vary depending on your location and the shipping service selected.

Please refer to our Shipping & Returns page for detailed information on shipping methods, costs, and delivery times.

3.2 Risk of Loss
Once the products are shipped to the address provided by you, the risk of loss or damage to the products transfers to you. ZUKELY is not responsible for items lost, stolen, or damaged during the shipping process once the package leaves our facility.

 

4. Returns & Exchanges

4.1 Return Policy
We offer a 30-day return policy for most items. For more information, please refer to our Shipping & Returns page. Please ensure that returned items are in their original condition, unworn, and unwashed.

4.2 Non-Returnable Items
For hygiene reasons, ZUKELY does not accept returns or exchanges on certain items such as underwear and boxers. If an item is defective or damaged, please contact us immediately for a resolution.

 

5. User Account

5.1 Account Creation
To make a purchase on our Website, you may be required to create an account. By creating an account, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5.2 Account Security
You agree to notify us immediately if you suspect any unauthorized use of your account. ZUKELY will not be liable for any loss or damage resulting from unauthorized use of your account.

 

6. Intellectual Property

All content on the Website, including but not limited to logos, trademarks, text, images, graphics, videos, and software, is the property of ZUKELY or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any of our content without prior written permission from ZUKELY.

 

7. Prohibited Conduct

You agree not to engage in any activity that:

  • Violates any applicable law or regulation.
  • Infringes the rights of others.
  • Interferes with the operation of the Website or disrupts the experience of other users.
  • Transmits any harmful or malicious software or content.
  • Engages in fraud, misrepresentation, or unauthorized transactions.

 

8. Limitation of Liability

To the fullest extent permitted by law, ZUKELY shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of data, or loss of business opportunities, arising out of or related to the use of our Website or the purchase of products.

Our liability to you for any claim arising out of or relating to these Terms shall be limited to the amount you paid for the specific product(s) involved in the claim.

9. Indemnification

You agree to indemnify and hold harmless ZUKELY, its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses, including legal fees, arising out of your violation of these Terms, misuse of the Website, or any infringement of third-party rights.

 

10. Privacy Policy

We value your privacy. Please refer to our Privacy Policy to learn how we collect, use, and protect your personal information when you use our Website or make a purchase.

 

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the state of [Insert State]. Any disputes arising from or related to these Terms will be resolved exclusively in the courts located in [Insert County], [Insert State].

 

12. Dispute Resolution

In the event of a dispute, we encourage you to contact us first so that we can try to resolve the issue amicably. If we cannot reach a resolution, you agree to resolve any disputes through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).

13. Contact Us

If you have any questions or concerns about these Terms, please feel free to contact us at:

ZUKELY
Email: [support@zukely.com]
Phone:
Address:

By using our Website or purchasing our products, you acknowledge that you have read, understood, and agree to these Terms of Service.

This Terms of Service page clearly outlines the rights and responsibilities of both ZUKELY and its customers, helping to ensure that customers are well-informed before making a purchase. It also protects the brand by addressing common legal issues and establishing procedures for handling disputes.