PRIVACY POLICY

This Privacy Policy is effective upon June 7, 2023

At ZUKELY, we value your privacy and are committed to protecting the personal information you provide when using our website, www.zukely.com ("Website"). This Privacy Policy outlines how we collect, use, and safeguard your personal information. By accessing or using our Website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect two types of information when you interact with our Website:

1.1 Personal Information
When you make a purchase, create an account, or contact us, we may collect personal information such as:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (credit/debit card details)

1.2 Non-Personal Information
We may also collect non-personally identifiable information through your use of the Website, such as:

• IP address
• Browser type and version
• Device information
• Pages visited and interactions with the Website
• Referral source (how you arrived at the Website)

We use cookies and similar tracking technologies to help collect this data. Please refer to our Cookie Policy section for more information.

2. How We Use Your Information

We use the personal information you provide to improve your shopping experience and fulfill your orders. Specifically, we may use your information for the following purposes:

• To Process Orders: We use your name, shipping address, and payment information to process and ship your order.
• To Communicate with You: We may send you order confirmations, shipping notifications, customer service responses, and marketing communications (if you’ve opted in).
• To Improve Our Services: We may use your information to improve the functionality and performance of the Website, personalize your experience, and analyze usage patterns.
• To Promote Special Offers: With your consent, we may send promotional emails about new products, discounts, or updates. You can opt out of marketing communications at any time.

We do not share, sell, or rent your personal information to third parties for their marketing purposes.

3. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

• Service Providers: We work with trusted service providers who assist in processing orders, payment transactions, shipping, and marketing. These third-party providers are only authorized to use your personal data to perform services on our behalf and are required to keep your information confidential.
• Legal Requirements: We may disclose your information when required by law or to protect the rights, property, or safety of ZUKELY, our customers, or others. This may include sharing information in response to legal requests, such as subpoenas or court orders.

4. Security of Your Information

We take the security of your personal information seriously and implement a variety of physical, electronic, and managerial measures to protect it. These include:

• Encryption: We use SSL (Secure Socket Layer) encryption to secure sensitive information like payment details during transactions.
• Access Controls: We limit access to your personal information to authorized personnel who need it to perform their job functions.
• Secure Payment Processing: We use third-party payment processors that comply with the Payment Card Industry Data Security Standard (PCI DSS) to process your payment information securely.

While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files placed on your device that help us remember your preferences and activities on the site. These technologies also help us analyze how visitors use the Website, which allows us to improve our services.

You can control cookies through your browser settings. If you disable cookies, some features of the Website may not function properly.

For more information on how we use cookies, please refer to our Cookie Policy.

6. Your Rights and Choices

As a U.S. consumer, you have certain rights regarding your personal information. These include:

• Accessing Your Information: You have the right to request a copy of the personal information we hold about you. Please contact us at [support@ZUKELY.com] to make this request.
• Updating or Correcting Information: If any of your personal information is inaccurate or incomplete, you have the right to update or correct it.
• Opting Out of Marketing: You can opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of our emails or contacting us directly.
• Deleting Your Information: You may request the deletion of your personal data. We will honor your request unless we are required to retain certain information by law.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the data is no longer needed, we securely delete or anonymize it.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

9. Third-Party Links

Our Website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on this page and update the effective date. Your continued use of the Website after the posting of changes will signify your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us:

ZUKELY
Email: support@zukely.com
Phone:
Address:

By using our Website or making a purchase, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.